2.0 - Web and Library

Library 2.0 is all new to me. I have heard of blogs and wikis before and have even created a blog before this library project started, but the use of these features to shape library service is all new to me. I think Web 2.0 and Library 2.0 are great but I do worry that it could leave behind the library customers that do not have computer technology skills. Will the library be focussing too much energy and resources on 2.0 at the expense of the customers that do not embrace 2.0? That being said, I think 2.o would be embraced by plenty of library customers and it would enhance their library experience.